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Docker Success Center

The Docker enterprise customer portal.

Docker, Inc.

Unable to login to


Error when logging into with Docker Hub/Cloud ID:

Oops! It looks like there was an issue authenticating you to the Docker Support Site:
REGISTRATION_HANDLER_ERROR: User is not set active or profile is not Docker Customer Community Plus.
If you are a Docker EE subscriber please use the Customer Service form below to report this issue so that we can help resolve it.


Try to log in using this URL instead of

Also try to log in using the following format:


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