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How can I split a file to attach to my support case?

Issue

How can I split a file to attach to my support case since the maximum upload size is 25MB as described in Docker Support Site User Guide?

Resolution

To upload log files or support dumps larger than 25MB, please follow these steps:

  1. Install zip or tar (if not installed) to first compress the file(s) as well as split:

    $ sudo yum install zip_or_tar -y
    $ sudo yum install split -y
    
  2. Compress the log file or support dump:

    $ sudo zip compressed_filename log_or_supportdump
    

    Or

    $ tar -cvf archive.tar log_or_supportdump
    
  3. Split the archive from Step 2:

    $ split -db25M compressed_filename --verbose
    

What's Next

  • The compressed and split files are ready to upload to your support case.