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Password Reset Email Not Received

Article ID: KB000415


I tried to reset my password and I didn't receive an email, what should I do?


Please note, organization accounts do not have email addresses associated with them. Organization accounts can only be managed by users in the 'owners' team.

If you are trying to reset a user account password and are still not receiving a 'Password Reset' email, please submit a Customer Service request using the form provided and include the following details:

  • Your Docker ID
  • Your registered email address