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What if the payment fails?

Article ID: KB000483

If payment fails, the card will automatically be run every two days.

If your payment fails or your invoice is past due, it usually means:

  • The card has expired.
  • The card has been declined by the bank.

If your credit card has expired, you can update your billing details using this link. The card will be automatically run two days after the failed payment date. If the payment was blocked by the bank, you will need to contact them for more information, no other information is provided to Docker.